Credits and buying songs

Some songs need credits. Try them first, buy with credits, and request refunds through Google Play.

Last updated: October 28, 2026

How it works

Many songs can be tried before you buy them. Songs that need credits show their price, and once bought they stay in My Songs for good, on any device you sign in to.

Credits are bought inside the app through Google Play. When you buy a song, Piano Pilot shows its cost and your balance before you confirm.

Refunds

Credit purchases are processed by Google Play. To ask for a refund, open the Play Store, go to Payments & subscriptions → Budget & history, find the purchase and choose Request a refund, or see Google Play's refund help.

Credits missing after a purchase?

Check your internet connection and reopen the app. If your balance still hasn't updated after a few minutes, contact us with the email on your account and your Google Play order number (it starts with GPA.).

Still need help?

Ask Melo, our AI assistant, for a quick answer, or send us a message and our team will get back to you within 24 hours. In the app, you can also use Profile → Contact Us.

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