Help Center

How can we help?

Guides and answers for Piano Pilot and your Melopilot account.

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Getting started

Install Piano Pilot, sign in and find your way around.

Connecting your piano

USB and Bluetooth MIDI keyboards, or an acoustic piano with the microphone.

Playing and practice

Sheet music, falling notes, wait mode, loops, speed and scoring.

Songs and your files

Find songs, buy with credits and import your own MusicXML.

Progress and family

Analytics, streaks, daily goals and family profiles.

Account and privacy

Sign-in problems, settings and deleting your account.

Still need help?

Ask Melo, our AI assistant, for a quick answer, or send us a message and our team will get back to you within 24 hours. In the app, you can also use Profile → Contact Us.