Trouble signing in

Fix common problems with Google sign-in, passwords and verification codes.

Last updated: October 28, 2026

Try these first

  • Use the same method you signed up with. If you created your account with Continue with Google, sign in with Google, not a password.
  • Check your spam folder for the verification code, and request a new one if it expired.
  • Make sure you have an internet connection and that Piano Pilot is up to date on Google Play.
  • Forgot your password? Use the password reset link on the melopilot.com sign-in page.

Still stuck?

Contact us from the email address on your account and tell us what you see. A screenshot of any error helps.

Still need help?

Ask Melo, our AI assistant, for a quick answer, or send us a message and our team will get back to you within 24 hours. In the app, you can also use Profile → Contact Us.

Contact us